At SketchNiva (accessible at sketchniva.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order.
1. Information We Collect
We may collect the following types of information:
📌 Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
📸 Order Information
- Uploaded photos/images for custom artwork
- Order details and preferences
💻 Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Create customized artwork based on your uploaded images
- Communicate order updates and support
- Improve our website and services
- Send promotional emails (only if you opt-in)
3. Photo & Content Usage
Your uploaded images are used only for creating your custom artwork.
We do not share or sell your photos to third parties.
However, we may use completed artwork images for:
- Portfolio or gallery display
- Marketing purposes
If you do not want your artwork used publicly, please contact us.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your data with:
- Payment gateways (for secure transactions)
- Shipping partners (for delivery)
- Service providers who help operate our website
5. Data Security
We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no online system is 100% secure, so we cannot guarantee absolute security.
6. Cookies
We use cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies in your browser settings if you prefer.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt-out of marketing communications
To make a request, contact us at:
📧 support@sketchniva.com
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@sketchniva.com
📞 Phone: +91 8460625219
📍 Location: Surat, Gujarat, India